FREQUENTLY ASKED QUESTIONS
Orders are processed within 1 to 2 business days. Standard shipping typically takes 3–5 business days, while expedited options are delivered within 1–3 business days. Tracking details are automatically emailed once your label is generated.
Every single card is sleeved, placed inside a rigid toploader or semi-rigid sleeve, sealed in a team bag to prevent moisture damage, and shipped in a bubble mailer or reinforced box to guarantee arrival in exact listed condition.
Yes! Free standard shipping is automatically applied at checkout on all qualifying domestic orders meeting our cart threshold.
Pre-Orders & Releases
Payment is processed immediately at checkout to lock in your allocation.
Orders ship together once all items are in stock. If you need in-stock items sooner, please place a separate order.
Pre-orders can be canceled up to 48 hours before official release day (subject to a cancellation fee if applicable).
Buylist, Trades & Selling Cards
Submit your cards via our Buylist tool, ship them in for grading verification, and receive payment via payout or store credit.
We use standard TCG grading definitions (Near Mint, Lightly Played, Moderately Played, Heavily Played, Damaged). You can view our full grading guide using the Condition Legend section.
Returns & Order Issues
Contact support within 48 hours of delivery with photo proof of packaging and items for a replacement or refund.
Sealed products may be returned unopened within 14 days. Due to market volatility, all sales on card singles are final.
